The thumbnail does not appear
Confirm the Share Link opens without extra authentication, TC IN exists in the asset, and the link has not expired.
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VFX · Editorial reference
Capture TC IN and TC OUT, generate the reference thumbnail, and read duration as timecode.
Timecode connects a written instruction to a precise frame. When a compatible Frame.io link and TC IN are complete, RushTrack starts the thumbnail in the background while you continue entering the shot.
Enter eight consecutive digits and RushTrack adds separators. Editing a middle digit keeps the cursor in place.
Extraction starts as soon as the link and TC IN are valid, so the rest of the form remains available.
The tracker shows MM:SS:FF, or HH:MM:SS:FF beyond one hour, and lets you sort the column.
TROUBLESHOOTING
Confirm the Share Link opens without extra authentication, TC IN exists in the asset, and the link has not expired.
Check that both timecodes are valid and TC OUT follows TC IN.
A guide to the complete operation: calendar, Post Facility, teams, costs, Editorial Desk, VFX, ADR, Color and Delivery.
02 · Sound guideHow to register detections, prepare references, and turn ADR needs into coordinated sessions.
03 · VFX guideA general tracker guide covering shot creation and insertion, timecode, Frame.io, owners, statuses, and versions.
Discover RushTrack and connect schedules, people, resources, costs, and deliveries.